How to support those suffering with mental health issues at work

In the UK, it's reported that 1 in 4 people suffer from mental health issues. But we’re curious, how many employers are aware of their employees’ problems and the ways in which it may impact their career?

Of course, you can only help if your employee wants that, as it’d be grossly inappropriate to involve yourself in the mental health of your employee if they were uncomfortable with it. However, if your employee is vocal about their mental health and reaches out to you for support, here are a few things you can do.

Consider what’s best for them

Mental health is a wide spectrum. The severity and conditions are all subject to the individual experience, and as such, should be treated in an individual way. One that puts the person first, and not a regimented system or strict order to things.

Some employees may benefit from fewer working hours, while others may benefit from the distraction of work.

It’s important that you create an open space where your employee can talk honestly about the way they’re feeling and how they want to approach their mental health.

Adjustments

As a manager, it’s important that you monitor your employees as they carry out their tasks. However, it’s also important to be open and receptive to any changes that may need to be made to rotas, or contracted hours.

Depending on the person, sometimes people find it easier to take time away from work or adjust their hours.

While not all workplaces can accommodate this, it is important that you try to come to an agreement that ensures the employee is heard. By making adjustments, your employee will be more comfortable coming to you in the future, and this will further strengthen your relationship.

Don’t try to diagnose them

When an employee comes to you, open and honest, it’s important you don’t take it upon yourself to become their doctor.

You can offer support, but try not to offer an opinion.

Listen carefully to what they’re telling you and asking of you, and offer solutions to make their working life easier. However, don’t offer an opinion as it could cause more harm than good.

Bring in external help when needed

If you’re close with your employees, it can be hard to watch them struggling.

However, sometimes it’s worth considering how an external team may be able to help. This alleviates some of the pressure on your shoulders, and instead, brings in people who have the right experience, skills, and advice to give.

At OH One, we have a team of trained nurses that can offer advice and plans to ease the burdens of mental health.

We’re always at the end of the phone, you can get in touch with us here: 0333 772 1697 or info@OH-One.co.uk. Take a look at how else we can help you.